Plano, Texas Headquarters · Dedicated Care
Direct Concierge Care at Your Service.
Whether you need help calculating shelf dimensions, tracking a dispatched parcel, or requesting replacement chalkboard labels, our in-house team in Plano, Texas is here to assist.
How Can We Help Today?
Instant Assistance from Real Humans.
We don't use offshore call centers or robotic chat queues. Every email and inquiry is answered directly by our warehouse and product team in Plano, Texas within 24 business hours.
Select a Quick Topic to Start:
Direct Care Line:whitefeathersupplies@gmail.comOrders dispatch same-day or next business day via USPS / UPS Ground.Send Us a Message
Fill in your details below and we will get back to you promptly.
Direct Email Support
For order questions, tracking assistance, and return authorizations:
whitefeathersupplies@gmail.com
Fulfillment & Headquarters
White Feather Supplies LLC
Plano, Texas, United States
Customer Service Hours
Monday – Friday: 9:00 AM – 5:00 PM CST
Saturday & Sunday: Closed (Family & Pantry Rest)
Inquiries received over the weekend are prioritized first thing Monday morning.
Common Questions
Frequently Asked Questions.
Use the contact form on this page to send us your question. If you’re contacting us about an order, include your order number and the email address used at checkout so we can help you more easily.
Check your shipping confirmation email for tracking updates. If your package is delayed or marked as delivered but hasn’t arrived, contact us with your order number so we can look into it.
Send us your order number and a brief description of the issue. For damaged or incorrect items, include clear photos of the product and packaging to help our team review what happened and guide you through the next steps.
Contact us with your order number and let us know what you’d like to return or exchange. We’ll review your request and explain the next steps based on our return policy.