Shipping Policy
Please carefully review our Shipping & Delivery Policy when buying products from White Feather Supplies. This policy will apply to any order you place on White Feather Supplies.
Shipping & Delivery
Welcome to the shipping policy of White Feather Supplies! We strive to provide all our customers with a seamless and efficient shipping process. This page outlines the important information regarding the shipping and delivery of White Feather products.
Shipping Methods
White Feather offers its prestigious customers various shipping methods. Once you put the desired items in your cart from White Feather Supplies, you will get the shipping options, shipping costs, and estimated delivery times at checkout. However, the shipping costs may vary depending on the geographical area and weight of the product.
Shipping Areas
White Feather Supplies currently ships its products to selected destinations. Please verify during the checkout process whether we deliver your to your location. If your desired location is not listed, we apologize for the inconvenience and hope to deliver to your location soon.
Order Processing Time
Once you place your order, we strive to process your order for shipment within 2 business days. However, there may be exceptions due to the peak season, promotional periods, or any unforeseen circumstances that delay the order processing.
Order Tracking
Once the order is processed and shipped to your destination, you will receive a confirmation email from White Feather Supplies containing a tracking number and instructions to follow to track your order. Use the tracking number in the email to track the progress of your order and check its estimated delivery date to avoid any inconvenience.
Delivery Time
Being a customer-first product seller, we strive our utmost best to provide you with accurate delivery estimates. Remember, the delivery time is calculated based on the shipping method and the destination. However, it is to be noted that the delivery may be delayed due to unforeseen circumstances which are not in our control. Unforeseen circumstances may arise due to customs procedures, delays caused by shipping carriers, etc.
Customs and Duties
The customs fees, import duties, taxes, and other charges are solely the customer’s responsibility. These charges are applicable on international orders and are not included in the product cost and shipping charges. For a smooth and seamless delivery process, please check with your local customs office and gather the necessary information regarding the international shipment charges.
Delivery Attempts and Re-Delivery
If a delivery attempt is unsuccessful due to the recipient’s unavailability or incorrect address, our shipping carriers will make more attempts to deliver the package. They will hold your package at the local facility for a specific time frame and then update the delivery status as “Failed”. Remember, it is the customer’s responsibility to provide an accurate address and be at the address when the delivery is scheduled.
Damaged or Lost Packages
White Feather takes every care in packaging and securing your order before shipping. However, if your package arrives damaged or is misplaced/lost in transit (both events occur rarely), contact our customer support team immediately and report your issue. We will work on your complaint and resolve the issue giving you a suitable solution.
Contact Our Support Team
If you have any issues or concerns regarding shipment, order tracking, or delivery status, please feel free to reach out to our support team to discuss your issue. Our team is 24/7 available to assist you regarding any of your concerns.
Email:
Thank you for choosing White Feather Supplies.